Privacy Policy

Who We Are

Inspire Flooring Solutions supplies and installs flooring across Edmonton and the surrounding area. We work with hardwood, tile, carpet, and luxury vinyl plank, for homeowners and home builders alike.

When this policy says "we," "us," or "our," it means Inspire Flooring Solutions. When it says "you," it means anyone who visits our website, requests a quote, or hires us for a project.

As a business in Alberta, we handle personal information in line with Alberta's privacy law and other rules that apply to us.

What We Collect

We only collect what we need to quote your project, do the work, and stay in touch. That usually includes:

• Your name
• Your phone number
• Your email address
• The address where the flooring will be installed
• Details about your project, including the space, square footage, material choice, and budget
• Photos or measurements you share of the space
• Your company and contact details, if you're a builder or business
• Anything you write to us in a form, message, or email
• Billing details when you pay for a project

When you visit our website, some information is also collected automatically, such as your IP address, browser type, the pages you view, and how you found us.

How We Collect It

We get your information when you:

• Fill out our quote or contact form
• Email us at admin@inspireflooringsolutions.com
• Call or message us
• Reach out through Facebook, Instagram, or TikTok
• Meet with us for a consultation or measurement visit

We also use tools like Google Analytics and Google Tag Manager to see how our website is used. These tools rely on cookies.

Why We Use It

We use your information to:

• Prepare your quote and plan the project
• Take measurements and schedule your installation
• Source the right materials for your job
• Coordinate with builders and suppliers involved in your project
• Process payments
• Handle warranty and follow-up requests
• Improve our services and our website

We do not sell your personal information. Not now, not ever.

Project Photos

We often take before and after photos of our work to show the quality of what we do, including on our website and social media. These focus on the flooring and the finished space, not on you.

If you'd rather we didn't share photos of your project, just let us know and we'll keep them private.

Who We Share It With

We only share your information when there's a good reason:

That's it. Your details stay with the people who actually need them.

Cookies & Website Tracking

Our website uses cookies, which are small files stored on your device. They help the site work properly, remember your preferences, and show us how visitors use our pages.

You can turn cookies off in your browser settings. Some parts of the site may not work as smoothly if you do.

Marketing & Updates

We may send you project updates, and from time to time an offer or a flooring tip.

If you'd rather not hear from us for marketing, just let us know or use the unsubscribe option in our emails. We'll always keep sending the messages you need about a project you've booked.

How We Protect Your Info

We put in efforts to make sure your information is protected from being lost or used in the wrong way. We also keep it safe from people who are not allowed to see it.

No system is ever completely perfect. We really care about your trust and we treat your details carefully.

How Long We Keep It

We keep your information as long as we need it to serve you, honor warranties, run our business, and meet legal and tax requirements.

When we no longer need it, we securely destroy it.

Your Privacy Rights

You have the right to:

• Ask what personal information we hold about you
• Ask us to correct anything that's wrong
• Withdraw your consent to marketing at any time
• Ask us to delete your information, where we're able to

To make a request, just contact us using the details at the bottom of this page. We'll respond as quickly as we can.

If you're ever unhappy with how we've handled your information, you can also contact the Office of the Information and Privacy Commissioner of Alberta.

Links to Other Sites

Our website and social pages may link to other sites. We're not responsible for how those sites handle your information, so it's worth reading their privacy policies too.

Children's Privacy

Our services and website are meant for adults. We don't knowingly collect information from children. If you believe a child has given us their details, contact us and we'll remove it.

Changes to This Policy

We may update this page from time to time. When we do, we'll change the "Last updated" date at the top. If the changes are significant, we'll do our best to let you know.